The New Era of Conversational Intelligence

Agentic Voice Bot.
Enterprise Scale.

Moving beyond basic IVRs. Our Agentic Voice Bot orchestrates complex, multi-step business transactions with the empathy of a human and the precision of a machine.

Deploy Agentic VoiceView ROI Case Study
Voice AI Core
The Context in Action

Enterprise Live Scenarios

See how our Agentic Voice Bot handles complex, multi-step business logic.

Booking Support - Airline

IND
"A customer calls to book travel and add-ons. The AI checks availability, calculates fees, confirms details, sends WhatsApp, and transfers to a specialist for pet travel."

In-Call Logic Highlights

Real-time status checkMulti-IntentCost CalculatorSend WhatsAppCall Transfer

Refill Reminder - Healthcare

IND
"An AI agent calls when a prescription refill is due. It reviews the prior order, updates the cart, confirms payment, sends WhatsApp, and transfers for final approval."

In-Call Logic Highlights

Scheduled Follow-upAutomated Cart UpdateSend WhatsAppPayment ConfirmationCall Transfer

Reactivation - Mutual Fund

IND
"An AI agent calls investors who paused their SIP. It shares real-time fund data, runs a SIP calculator, answers objections, switches language, and transfers to a wealth advisor."

In-Call Logic Highlights

SEBI CompliantReal-time Data FetchSIP CalculatorLanguage SwitchCall Transfer

Service Request - Appliance

IND
"A customer reports a faulty appliance. The AI checks warranty, creates a service ticket, assigns a technician, and sends an SMS confirmation."

In-Call Logic Highlights

Real-time status checkCreate Service TicketAssign TechnicianSend SMS

Payment Collections - BFSI

US
"An AI agent calls customers with overdue card bills. It checks account status, offers empathetic guidance and payment plans, and warm-transfers to a human agent to complete payment."

In-Call Logic Highlights

Real-time status checkEmpathetic HandlingNegotiate Payment PlansCall Transfer

Cart Recovery - Insurance

US
"An AI agent calls a customer who dropped off the insurance application. It answers policy questions, adjusts coverage based on budget, and sends a secure payment link."

In-Call Logic Highlights

Policy FAQCoverage OptimizationObjections HandlingSecure Payment Link

Why Enterprises choose CTD Techs?

Built for enterprises that can't wait, can't fail, and won't compromise

Engineered for Enterprise Complexity

Deterministic Control at Scale

CTD Techs orchestrates STT, TTS, and a council of LLMs—grounded in your enterprise knowledge to resist hallucinations.

Language Diversity, Handled with Precision

Deeply Configurable, Embedded Workflows

Deterministic Control at Scale

Trust, Built Into Every Layer

Hot-Swap Disaster Recovery

If any model or vendor fails, calls instantly switch to a live backup path with zero interruption or downtime.

Compliance & Privacy Guardrails

State-of-the-art Security Architecture

Hot-Swap Disaster Recovery

The Orchestration Core

Unlike legacy speech systems, CTD's Agentic Core manages state and logic at the granular level, allowing for truly autonomous decision making.

01

Speech-to-Intent

Advanced ASR models capture phonemes and convert them into structured semantic entities.

02

Logic Orchestration

The Agentic Core decides whether to query the ERP, switch LLMs, or escalate to a human.

03

Transactional Action

Autonomous execution of business logic, such as payment verification or scheduling.

04

Fluid Synthesis

High-fidelity TTS models generate natural, empathetic speech with perfect prosody.

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